Category: Patient Reviews

The truth is that most patients don’t leave reviews, so your reviews provider should have a robust process for managing reviews. For example, Trusted Medical Practices Review Collector helps medical practice owners automate the process of sending out review request emails.

Getting patients to submit reviews can be challenging in and of itself. Timing is a significant element of the entire equation. If you can manage the schedule of your review requests (e.g., sending first email two days after appointment), you can maximize the reviews you receive.

Here’s something that patients and medical practice owners can agree on: no services, no reviews. In other words, it is unethical to request a review if the patient hasn’t even used your services yet.

More specifically, two days after service delivery is the ideal time to send a review request. Generally speaking, this gives the patient enough time to try out your products or services (and still be excited about the benefits your products are bringing to their health).

Furthermore, according to experts, the most common times for review submissions are on Mondays. Generally speaking, it seems that the majority of patient reviews come in the morning, so sending review requests to patients in the evening might make more sense as the reviews will be submitted the next morning.

However, these statistics might not necessarily hold for your target audience, so it’s fair to test this out with your patients.